If you’ve invested in a Kinetico 2020c water softener, you’ve already taken a big step towards protecting your home from the effects of hard water. Known for its compact design, twin-tank efficiency and reliability, the 2020c is the favourite of many UK households. However, like any piece of equipment, it performs best when properly maintained. With regular attention, your Kinetico 2020c can continue to work seamlessly for many years to come.
Kinetico 2020c
Why maintenance matters
The beauty of the Kinetico 2020c is that it’s largely self-operating and a non-electric water softener. That means fewer complications compared to some other systems. Nevertheless, “fit and forget” isn’t the wisest approach. Regular maintenance helps to:
- Keep the unit working efficiently
- Prevent limescale from creeping back into your home
- Extend the lifespan of the softener
- Ensure you get the best value for money from your investment
Tips for Kinetico 2020c water softener maintenance
Keep an eye on the salt.
The Kinetico 2020c runs on block salt, which dissolves to help remove calcium and magnesium from the water. Checking your salt levels should become part of your household routine.
Top up before it runs out.
Never let the salt chamber go empty, as the unit won’t be able to regenerate properly.
Use the right salt
Stick to Kinetico-approved block salt or high-quality alternatives. Cheaper salts may contain impurities that affect performance.
Check regularly
Every week or two is enough, depending on water usage.water softener
Watch the water pressure.
Although rare, sudden drops in water pressure can impact the efficiency of your water softener. If you notice changes in flow rate around the home, it’s worth checking whether the unit is regenerating correctly or if there’s a salt bridge (a hardened crust of salt) blocking the chamber. Gently breaking up the bridge usually solves the problem.
Cleaning the system
Your Kinetico 2020c doesn’t require intensive cleaning, however, giving the salt chamber an occasional wipe-down helps prevent salt residue from building up. Once a year, you might also consider flushing the system with a softener cleaner to keep it running at peak efficiency.
Annual servicing – worth considering
While many homeowners happily manage their Kinetico 2020c without professional help, an annual service by a trained technician can be a good idea. A service typically includes checking valves, inspecting seals, and ensuring the regeneration cycle is functioning properly. Think of it as an MOT for your water softener.
Signs your softener needs attention.
Even with regular care, it’s good to stay alert for early warning signs that something isn’t quite right:
- Water starting to taste or feel “hard” again
- Soap is not lathering as easily
- Limescale spots returning on taps or shower screens
- A noticeable increase in salt usage
If you notice any of these, it’s time to troubleshoot or call in professional support.
Long-term benefits of good maintenance
Looking after your Kinetico 2020c isn’t just about the unit itself—it benefits your entire household. From shinier taps and softer laundry to longer-lasting appliances and lower energy bills, the advantages of keeping your water softener in good condition really add up.
The Kinetico 2020c water softener is built to last, but like all hardworking household systems, it deserves a little care and attention. By monitoring salt levels, performing a light clean periodically, and scheduling an annual check-up, you can ensure that your water softener continues to protect your home against hard water for years to come.
At Aqua Sensation, we have a wide range of water softeners. We visit the site and suggest the right product for you at the most competitive price. We serve in Hertfordshire and Bedfordshire, including Hitchin, Stevenage, Luton, Letchworth, St Albans and surrounding areas.
Connect to learn more about the services now.